Contact
Email: apps@dot1.tech
Helpful context for support
- App platform: iPhone, iPad, Mac, or Apple Watch.
- App version and build number from the About screen.
- Whether route guidance showed a recent reading, forecast estimate, cached guidance, or weak-signal state.
- Whether location, notification, Calendar, or iCloud permission recently changed.
Common checks
- Confirm location permission is available for the app.
- Refresh route guidance while the device has network access.
- Confirm Calendar and notification permissions before testing saved routes or reminders.
- For Plus subscriptions, manage billing and cancellation through Apple subscriptions.
Air Quality Router provides estimated AQI route guidance for planning and awareness. It does not provide emergency guidance, medical advice, or a safety guarantee.